Free Ground Shipping
Our "free shipping is included" policy applies to all products.
This offer is good for regular ground shipping to destinations in the contiguous 48 states of the Continental United States. The free shipping policy does not cover rush shipping, although we always reduce any rush shipping charges by the amount of the regular ground shipping to that location, so you pay only the difference between the built-in ground shipping rate and the rush shipping rate. For shipping rates for Alaska, Hawaii and outside of the Continental United States, please email us at firstname.lastname@example.org before placing your order, or call 312-330-2640.
Because The Creativity Institute absorbs the costs of shipping these items to you, returns of these items that initially qualified for free shipping will have the amount of the shipping charge deducted from the credit. Shipping/handling and return shipping are NOT refundable. For more information see RETURNS.